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About Us
Part of AYG Limited, company No. 7468328 a UK company. For general and technical
enquiries please e-mail
sales@stealth-trail-camera.com
AYG Limited, 29A Market Street, Wellingborough,
Northamptonshire NN8 1AT
Tel. 01933 382674 or 01933 225496
Our VAT number GB 104 8412 44
Environment Agency Producer Registration Number: WEE/CJ2698TX
Member of the FSB business member number 2045707
Our WEEECare members number
140965
E-Privacy Directive (ICO) - AYG Limited does not collect nor
store any cookies or other user browser details
Privacy policy
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We "AYG Limited" do not store financial, credit or debit
card details nor do we share details with any 3rd parties
Copyright Notice
We take the theft of our original work
very seriously and would draw to your attention it is protected under UK
copyright law. Please note we always sue for compensation if any part of
our website, design or seo whether text or images, are found being used
without prior authorisation in writing.
Legal notice and disclaimer - Our digital cameras, wireless cameras
and wireless camera kits are CE approved and on the 2.4Ghz frequency and
5.8Ghz (some EU countries also permit the use of other frequencies
0.9/1.2/2.5GHz) and can be legally used in the UK/EU and USA. Please do
not use for illegal activities and when using in a public place there
must be a sign clearly visible stating that "Closed Circuit Television (CCTV)
Is Operating In The Area" or words to that effect. In your own home you
must also understand the laws governing the use of CCTV and/or
surveillance of your country, if you have reasonable doubt to question
the application then seek legal advice first. AYG Limited , its owners and employees will not accept any
responsibility whatsoever for the misuse of its products which includes
inappropriate use (including frequencies and power, we have provided
guidelines next to each product for our UK customers) it is the
consumers legal duty to abide by the laws and regulations governing
their country. VAT is charged at the UK rate of 20% to all EU
consumers. UK Military Personnel Overseas We are able to supply VAT free
to UK military personnel overseas, provided that, 1 The purchase is for
personal use for the person ordering or 2 Official use for the body (ie
NATO). 3 (you must confirm which) and, 4 You must provide an authorised
order on headed paper (by supervising officer) quoting Article 15:10 of
EC Directive 77/388/EEC claiming exemption from VAT VAT is payable on
all EU transactions. The transaction ID is used as the invoice number.
For non EU countries it is the customer’s responsibility to pay all
import taxes for the country shown in the delivery information. Any
enquiries please telephone +44 01933 382674. Declaration of conformity
for our wireless class 1 equipment (all of our wireless cameras
available to the UK as stated on the website/catalogues): Hereby, AYG Limited declares that this wireless class 1 radio equipment
is in compliance with the essential requirements and other relevant
provisions of the Directive 1999/5/EC. The declaration of conformity can
be consulted at the above address or by e-mail. RoHS - All imports since
2006 are RoHS compliant. WEEE - We are WEEE compliant, if you require
help in disposal of unwanted electronics purchased from our company
after there useful life is over or after you no longer require them
please contact us at the above address or by e-mail so that we may
return them to the manufacturer or dispose of them in the correct
manner. Credit and debit card transactions will display a payment to
AYGLTD. Need Help - Please feel free to e-mail us at
sales@stealth-trail-cameras.com we aim to answer any queries
within 2 hours: 9am-8pm, Mon-Sat, we would also appreciate any feedback
on the new web-site. Warranty - 6 Months free warranty on all products
(for retail this does not affect the consumer statuary rights). We will
replace or repair any products that develop a fault within normal
working conditions following the guidelines included. Tampering with the
cameras will void the warranty, which includes: Do not attempt to
fix/repair any products. Security seals/tamper stickers and screws must
not be compromised. Do not attempt to open the casing of any of the cctv
or mini surveillance cameras. Returns policy for exchange - Please
e-mail/write first for your returns number subject heading "returns
number request" the returns number along with a brief description of the
fault must be included with the return package. The time period for
return is 6 months. Returns policy for refund - Please e-mail/write
first for your returns number subject heading "returns number request"
the returns number must be included with the return package. We offer a
7 day returns policy. Returns made within 7 days of receipt qualify for
a full refund. Electronic items which are returned in a used or worn
condition including packaging are subject to a 20% handling and
re-stocking fee, electronics require a full testing procedure by a
member of staff. We are unable to re-fund returned items for which the
customer has been responsible for causing the following; damaged goods,
missing parts, copyrighted software related items (a licensing agreement
is entered into with the software/data provider) or recordable media
items. The retail packaging must also be in the same condition as
received, complete and fit for resale. We are unable to refund the
customers return postage fee. Business returns for refund are subject to
a 20% handling and re-stocking fee. Payment information - If you don't
want to click on the "by now buttons" there are several other ways to
make payment please see contact page, you can also make payment by
e-mail, over the phone or by post. VAT - Is charged at the UK rate of
20% to all EU consumers. Our VAT number is GB 104 8412 44 Law -
English law is the applicable law. UK Military Personnel Overseas We are
able to supply VAT free to UK military personnel overseas, provided
that, 1 The purchase is for personal use for the person ordering or 2
Official use for the body (ie NATO). 3 (you must confirm which) and, 4
You must provide an authorised order on headed paper (by supervising
officer) quoting Article 15:10 of EC Directive 77/388/EEC claiming
exemption from VAT Confused what to buy? - Please feel free to ask, have
a browse and click on the buttons on the left, the complete camera kits,
2.4Ghz are the most popular and will include everything you need to plug
and play with your t.v or video at home. As for wired cctv once again
the camera can be connected to your t.v/video or other monitor. For
connection to your p.c a usb video device, dvr or p.c/t.v card can be
used, we now also have a 2.4Ghz kit which can be connected to your p.c
directly as well as the standard t.v connection. Delivery time - 1 to 2
days uk; posted by next day special delivery, traceable and insured in
plain grey special delivery packages. EU up to 5 business days. Need to
pick up - Its possible, either Wellingborough (Northamptonshire) or
Reading (Berkshire) but please do contact us first as we are primarily
mail order/internet most of our equipment is stored in Reading,
Berkshire. Countries we can ship to - All EU countries (at no extra
cost). Other countries in the world which adopt the PAL video format and
dual SECAM/PAL (most other countries). For NTSC countries (USA and
Japan) there is a limited range of available surveillance cameras -
please click here. Countries we have/can ship all of our cameras to:
Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Australia,
Austria, Bahrain, Bangladesh, Belgium, Botswana, Brazil, Canary Islands,
China, Cyprus, Denmark, England, Ethiopia, France (most t.v' both PAL
and SECAM) Fiji, Finland, Germany, Gibraltar, Greece (most t.v' both PAL
and SECAM), Holland, Hong Kong, Iceland, India, Ireland, Israel, Italy,
Jordan, Kenya, Kuwait, Lesotho, Liberia, Luxembourg, Malawi, Malaysia,
Maldives, Malta, Mozambique, Namibia, Netherlands, New Zealand, Nepal,
Nigeria, Norway, Oman, Pakistan, Paraguay, Poland, Portugal, Qatar,
Seychelles, Sierra Leone, Singapore, South Africa, Spain, Sri Lanka,
Sudan, Swaziland, Sweden, Switzerland, Syria, Tanzania, Thailand,
Turkey, Uganda, United Kingdom, Uruguay, Yemen, Zambia, Zimbabwe. Most
Eastern European countries which originally adopted the SECAM video now
also utilise the PAL format (please check your equipment).
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